TeAM has upgraded our Standards

International Organization for Standardization (ISO)/International Electrotechnical Commission (IEC) 27001:2013

January 13, 2021, Technology, Automation and Management (TeAM) Inc. is proud to announced that we have successfully been registered as an ISO/IEC 27001:2013 company.

To learn more about this standard please visit the following links: ISO 27001:2013

International Organization for Standardization (ISO) 9001:2015 and ISO/International Electrotechnical Commission (IEC) 20000-1:2011

January 11, 2018, Technology, Automation and Management (TeAM) Inc. is proud to announced that we have successfully been registered as an International Organization for Standardization (ISO) 9001:2015 and ISO/IEC 20000-1:2011 company.

On December 22, 2017 TeAM completed an audit and received a “Recommendation for Registration”. This recommendation would upgrade our current 9001:2008 ISO Standards certification for Quality Management to the newer ISO 9001:2015 Standards. Additionally, on December 22, 2017 we completed the audit and received a “Recommendation for Registration” to add ISO/International Electrotechnical Commission (IEC) 20000-1:2011 Standards for internal Information Technology (IT) activities. This standard will ensure the quality of our internal IT services is consistent. Maintaining both ISO standards are just one part of TeAM’s commitment to provide quality, best value services and support to our customers.

QUALITY POLICY

“TeAM Inc. is committed to supporting our nation and its security, meeting our customer needs and regulatory requirements by continually improving the performance of our quality management system and service delivery with the goal of enhancing customer satisfaction.”

SERVICE MANAGEMENT SYSTEM POLICY

“To develop, implement and operate a Service Management System based on the ISO/IEC 20000-1:2011 standard for the activities of internal IT to ensure that these Services are reliable, consistent, continually improved, of quality, available at affordable cost, comply with laws and regulations, and remain aligned with TeAM Inc.’s Corporate’s business objectives.”

To learn more about these standards please visit the following links:
ISO 9001:2015
ISO/IEC 20000-1:2011

National Institute of Standards and Technology (NIST) 800-171

December 22, 2017, Technology, Automation and Management (TeAM) Inc. is now National Institute of Standards and Technology (NIST) 800-171 compliant. Maintaining this compliance is part of TeAM’s commitment to providing quality services to all our government customers. These standards and processes are required for all government contractors per Executive Order 13556 which was signed in 2015, for the protection and control of all unclassified information. To learn more about NIST please visit the National Institute of Standards and Technology website at www.NIST.gov

To learn more about NIST and Executive Order 13556 please click here.

Cybersecurity Standardized Operating Procedures (CSOP) – NIST 800-171 Procedures

CMMI Institute’s Capability Maturity Model Integration (CMMI)

August 16, 2017, TeAM Inc. announced today that it has been successfully appraised at Level 3 of the CMMI Institute’s Capability Maturity Model Integration (CMMI)®. TeAM reached this milestone for its IT Infrastructure Design and Development operations. The appraisal was performed by Advanced Network Technology Solutions Inc.

CMMI is a capability improvement approach that provides organizations with the essential elements of effective processes that ultimately improve their performance. TeAM recognizes the value of CMMI in improving its performance, processes, and procedures. Charles Davis, TeAM President and CEO, acknowledged that achieving this level of CMMI process maturity makes TeAM more competitive. The Level 3 appraisal enhances their capabilities with an additional best practices approach for consistent and predictable delivery of products and services.

“Consistency in delivery drives cost savings all around,” Davis said. “Using the CMMI framework to standardize our processes ensures that best practices are captured, shared, and adopted so that not only TeAM benefits from improved efficiencies, but our customers as well.”

An appraisal at Maturity Level 3 indicates that the organization is performing at a “defined” level. At this level, processes are well characterized and understood. They are described in standards, procedures, tools, and methods. The organization’s set of standard processes, which is the basis for Maturity Level 3, is established and improved over time.

ABOUT CMMI® Institute
The CMMI Institute (CMMIInstitute.com) is the global leader in the advancement of best practices in people, process, and technology. The Institute provides the tools and support for organizations to benchmark their capabilities and build maturity by comparing their operations to best practices and identifying performance gaps. For over 25 years, thousands of high-performing organizations in a variety of industries, including aerospace, finance, health services, software, defense, transportation, and telecommunications, have earned a CMMI maturity level rating and proved that they are capable business partners and suppliers. To learn more about how CMMI can help your organization elevate performance, visit CMMIinstitute.com.

Staying Relevant and in the Game

 

Join TeAM as we discuss the topics of Artificial Intelligence (AI) and Machine Learning (ML). Over the next few weeks we will be posting our 6 Part Series, “Staying Relevant and in the Game“, that expresses our thoughts on the market,  small business relationships and the increase of Artificial Intelligence (AI) and Machine Learning (ML) in the market.

Part One – The Competitive Global Market

Part Two – AI Promises

Part Three – AI Integration into Business

Part Four – AI Expansion

Part Five – Create Applications to Differentiate

New! Part Six – Ways to Differentiate

LinkNxtGen BI – Leveraging Current Technology and Data Investments to Create Dynamic Self-Service Business Intelligence

 

Technology, Automation and Management, Inc. (TeAM) has been a trusted partner of the Department of Defense (DoD) and the Defense Health Agency (DHA) for over 30 years. Our development as a company has kept pace with the DHA through its transformation since the early days of TIMPO, MCiS and Shared Services healthcare provisioning under the Agency. As a dedicated DoD partner, we have supported transformation, standardization, and consolidation efforts throughout its evolution, meeting the challenges of Data Center to the Desktop (D2D) and other modernization efforts. TeAM always stands ready to assist in furthering the transitional development of the Agency, maximizing technology advancement, managing, and minimizing program risks, and ultimately saving the government money in the process.

The business case for Data Analytics and Business Intelligence (DA&BI) and the ability to self-service is the new reality. The time has come that you cannot afford to buy a tool for $100 and pay 1,000% for the ongoing support.

DHA by law is an integrator, reference NDAA 2017. The challenge for DHA is to find avenues that will affect integration, standardization, consolidation of data functions and processes across the Enterprise to enable fact-based, real time decision-making capabilities. As the volume of MHS “silo” data grows, the integration of data for strategic and operational purposes become crucial, particularly when executive decisions impact our military service men and women, veterans, and healthcare beneficiaries.

In the beginning of 2018, TeAM undertook development of a hybrid resource and project management tool based on industry best practices for DHA leadership, to support all levels of the organization including strategic, mid-tier management, and operations. This effort produced our innovative LinkNxtGen which offers a platform that can automate business processes and responses throughout the life cycle of the entire organization structure. LinkNxtGen was the genesis for our new advanced self-service LinkNxtGen-BI product incorporating DA&BI.

LinkNxtGen-BI employs advanced Quantum Computing Emulation (QCE) to support decision-making and process improvement efforts across the enterprise. It takes data output from different systems (spreadsheets, Oracle databases, Sql, Sql Server, personnel databases, etc.), across multiple levels of analytics, and centralizes it for output as useable, economical, and informative BI. LinkNxtGen-BI as the integrated information hub across existing DHA analytical systems will help DHA on the journey from descriptive DA to deep learning information. It also gives the enterprise the freedom to leverage the current data systems and structures to create an end-to-end DA platform.

Most DA tools only accumulate, store and visualize data, LinkNxtGen-BI is able to review and analyze vast amounts of data from a variety of sources, looking for patterns within large data sets, and transforming the information into single comprehensible dashboard(s). LinkNxtGen-BI can combine data sets, classify information, see how data is associated, detect outliers and trends, see where clustering occurs, and make predictions based on that data. LinkNxtGen-BI increases response time to access data, making the organization more efficient while providing cost savings due to the reduced need for manpower manipulation of data. LinkNxtGen-BI does not require an IT specialist to create code to operate or support visualization. Once installed and users trained, administrative or business personnel create the visualization the program is seeking, eliminating “whisper down the alley” mistakes and misunderstandings. Few DA&BI tools can challenge LinkNxtGen-BI for its ease of use, speed, and flexibility.

With the impetus towards reducing cost and becoming more efficient and transparent within the DHA, LinkNxtGen-BI, with its advanced DA&BI capabilities, is the perfect tool for strategic and operational decision making. LinkNxtGen-BI allows leadership, using its current base of tools, to access targeted data across a broad spectrum, in real-time, to gather, discover, analyze, and present information to make strategic and operational decisions. LinkNxtGen-BI integrates with existing analytical tools, repositories, and systems, including DHA legacy systems.

Our dashboard tools offer Division Chiefs, Branch Chiefs and Managers business intelligence data at their fingertips to make fact-based decisions to rebalance resources, increase efficiencies, success rates and potential cost savings. LinkNxtGen-BI allows Leadership to ultimately:

⇒ Do more with less, using metrics geared toward lean processes and procedures

⇒ Reduce dependency on disparate, isolated DA sources and systems

⇒ Identify and modify at-risk projects with budget effecting points

⇒ Implement changes to improve standards and impact projects budgets

⇒ Visualize BI solutions to affect cost-effectiveness relative to technology advancement

Our LinkNxtGen solution has been prototyped, tested, refined, and released via web-based, iOS and Android platforms. It is available on Google Play and the Apple App Store, for mobile devices and desktop or laptop. Our tool is on our GSA MAS, Formally GSA IT-70 schedule which TeAM is updating to include the Enterprise LinkNxtGen-BI version with DA&BI built in.

Would you like to learn more about LinkNxtGen? Click here for more information about LinkNxtGen and LinkNxtGen-BI.

Meet the Solutions Team

Technology, Automation & Management, Inc. (TeAM) was founded in 1985, by Mr. Charles Davis, on the principle that innovation, quality service, and client satisfaction are the keys to a successful business. Through the years the senior leadership at TeAM have consistently applied this principle to ensure that our corporate reputation remains synonymous with Competence | Integrity | Accountability.

Meet TeAM Inc.’s Team

Mr. Charles Davis, Founder/CEO
Mr. Davis has more than 30 years of experience managing and performing in functional and technical system engineering and engineering environments. Since TeAM’s founding in 1985 he has led the corporation. His career has progressed from USAF Communications Technician to Business Unit Director, to President and CEO of TeAM. Mr. Davis has positioned TeAM as a reliable leader in program management and technical and functional systems engineering environments. He led the organization to its first ISO 9000:2008 certification in 2010 for which TeAM successfully passed its re-assessment each year and in December 2017 he has worked with corporate staff to upgrade this standard to ISO 9000:2015. Additionally, he has overseen two successful DCAA audits. TeAM has successfully supported multiple facets of the DoD IT across multiple agencies, environments and platforms under Mr. Davis’ leadership.

Mr. John Edgar, TeAM’s Vice President (VP) of Strategic Planning
Mr. Edgar has more than 40+ years of experience managing and performing in program management and technical/system engineering environments. He has served continuously with TeAM for almost 20 years starting as a Test Engineer and rising through a series of assignments for various DoD customers with increasing responsibility until he assumed his current position. He is responsible for managing multiple Indefinite Delivery Indefinite Quantity (IDIQ) task order contracts as well as leading numerous corporate proposal development efforts resulting in corporate revenue growth. Prior to coming to TeAM in 1998, Mr. Edgar held profit and loss responsibility in several professional service companies. He served 26 years in the United States Air Force retiring as a Colonel (O6) following a series of diverse assignments culminating as Command-Level Director of Acquisition Programs. He holds multiple advanced degrees including PhD equivalent Engineer in Aeronautics and Astronautics (E.A.A.), MIT and an MBA, Auburn University. His also holds several DAWIA Level 3 certifications as well as Project Management Professional® (PMP), and Information Technology Infrastructure Library version 3 (ITILv3).

Mr. Gerald Blackman, Director of Business Development/Southwest Region
Mr. Blackman has more than 20 years of experience managing projects and program supporting the Department of Defense. Both as a uniformed member of the US. Air Force (Retired) and as a contractor. He holds a dual Master’s Degree in Business Managing and Computer Resources Information Systems and he is currently pursuing a MBA in Project Management. He has been a major contributor to TeAM’s success since 2011 in the role of Director of Southwest Business Development. Mr. Blackman has played a vital role managing TeAM’s Medical Education and Training Campus (METC) contracts supporting the Defense Health Agency (DHA). Mr. Blackman has recently played a significant role helping TeAM achieve CMMI Dev Lev 3 appraisal.

 

Learn more  ABOUT TeAM.

TeAM Hires Human Resource Manager

May 15, 2018, To help achieve our goal of being a competitive employer and enhance our human resources operations, we are pleased to announce we have hired Ms. Ashley Shifflett as Human Resources Manager for TeAM, Inc. Ms. Shifflett will start working at TeAM, Inc. on May 15, 2018. She will be working at our headquarters  office in Fairfax, VA; 8280 Willow Oaks Corporate Drive, Suite 620.

We’ve hired Ms. Shifflett to carry out our vision of strengthening TeAM, Inc. by building a comprehensive and high performing Human Resources Department. This level of human resources operations will support our strategic goals and initiatives; critical to the continued success and growth of TeAM, Inc..

Ms. Shifflett has over five years of human resources experience developing and implementing recruitment strategies, managing full cycle talent acquisition, implementing systems and work flows, ensuring efficiencies and process improvement. Most recently she worked for MedStar Health in Human Resources. Ms. Shifflett holds a Bachelor of Science degree in Business Administration from Bowie State University and a Masters of Science in Management, with a Human Resources concentration from the University of Maryland, University College (UMUC). She is enthusiastic and excited about this opportunity and looks forward to bringing new ideas, structure and standardization to TeAM, Inc.   

Charles G. Davis
CEO/ President

TeAM is NIST 800-171 Compliant

December 22, 2017, Technology, Automation and Management (TeAM) Inc. is now National Institute of Standards and Technology (NIST) 800-171 compliant. Maintaining this compliance is part of TeAM’s commitment to providing quality services to all our government customers. These standards and processes are required for all government contractors per Executive Order 13556 which was signed in 2015, for the protection and control of all unclassified information. To learn more about NIST please visit the National Institute of Standards and Technology website at www.NIST.gov

To learn more about NIST and Executive Order 13556 please click here.

TeAM Appraised at CMMI Level 3 for IT Infrastructure Design and Development

August 16, 2017, Technology, Automation and Management (TeAM) Inc., announced today that it has been successfully appraised at Level 3 of the CMMI Institute’s Capability Maturity Model Integration (CMMI)®.  TeAM reached this milestone for its IT Infrastructure Design and Development operations. The appraisal was performed by Advanced Network Technology Solutions Inc.

CMMI is a capability improvement approach that provides organizations with the essential elements of effective processes that ultimately improve their performance. TeAM recognizes the value of CMMI in improving its performance, processes, and procedures. Charles Davis, TeAM President and CEO, acknowledged that achieving this level of CMMI process maturity makes TeAM more competitive. The Level 3 appraisal enhances their capabilities with an additional best practices approach for consistent and predictable delivery of products and services.

“Consistency in delivery drives cost savings all around,” Davis said. “Using the CMMI framework to standardize our processes ensures that best practices are captured, shared, and adopted so that not only TeAM benefits from improved efficiencies, but our customers as well.”

An appraisal at Maturity Level 3 indicates that the organization is performing at a “defined” level. At this level, processes are well characterized and understood. They are described in standards, procedures, tools, and methods. The organization’s set of standard processes, which is the basis for Maturity Level 3, is established and improved over time.

ABOUT CMMI® Institute
The CMMI Institute (CMMIInstitute.com) is the global leader in the advancement of best practices in people, process, and technology. The Institute provides the tools and support for organizations to benchmark their capabilities and build maturity by comparing their operations to best practices and identifying performance gaps. For over 25 years, thousands of high-performing organizations in a variety of industries, including aerospace, finance, health services, software, defense, transportation, and telecommunications, have earned a CMMI maturity level rating and proved that they are capable business partners and suppliers. To learn more about how CMMI can help your organization elevate performance, visit CMMIinstitute.com.

Charity Is a Matter of the Heart

It was a day for hearts – both of the anthropomorphic, googly-eyed set and the vital, real ones thumping away.

At TeAM, Valentine’s Day wasn’t just a holiday of saccharine treacles of sentimentality and mylar balloons; it was a day for giving. TeAM’s Spirit Committee turned the holiday of couples and cartoonish hearts into a fundraiser, hosting an all-day bake sale in our Fairview Park (Falls Church, VA) office. The bake sale benefitted the American Heart Association (AHA).

The Spirit Committee, who regularly schedules TeAM’s happy hours, guest speakers, and other company events, received more than two dozen dessert entries. They turned enough calories to give Little Debbie a sugar rush into a treat for one charity.

The bake sale raised over $200 for the AHA, with the amount still rising and pledged donations still coming in. As is company habit, all donations will be matched by TeAM CEO Charles Davis.

“We believe in giving back, and in doing so in ways that reflect our employees’ interests and needs,” Davis said. “We are proud of the Spirit Committee for exemplifying TeAM’s others-first attitude.”

The February bake sale is the latest success for the Spirit Committee, which has raised more than $4,000 for charity in recent months.

The American Heart Association was the recipient of this event’s charity, a natural tie-in with Valentine’s Day and an important charity to several TeAMmates touched by cardiovascular disease and stroke.

“We like to rotate the charities we support,” said TeAM’s Laura Bowers, who helped found the Committee two years earlier. “We don’t want to support only the charities that are important to us, but any charities that are important to anyone at TeAM.”

(Bowers picked up one more honor for the resume Thursday as well, when her entry won the prize for top dessert.)

Previous charities have included the Leukemia and Lymphoma Society, as well as TeAM’s own corporate charity, the LUKE Foundation, which facilitates literacy and improved reading habits among at-risk youth.

But, on Valentine’s Day, it was a matter of the heart. And the sweet tooth.