January 11, 2018, Technology, Automation and Management (TeAM) Inc. is proud to announced that we have successfully been registered as an International Organization for Standardization (ISO) 9001:2015 and ISO/IEC 20000-1:2011 company.
On December 22, 2017 TeAM completed an audit and received a “Recommendation for Registration”. This recommendation would upgrade our current 9001:2008 ISO Standards certification for Quality Management to the newer ISO 9001:2015 Standards. Additionally, on December 22, 2017 we completed the audit and received a “Recommendation for Registration” to add ISO/International Electrotechnical Commission (IEC) 20000-1:2011 Standards for internal Information Technology (IT) activities. This standard will ensure the quality of our internal IT services is consistent. Maintaining both ISO standards are just one part of TeAM’s commitment to provide quality, best value services and support to our customers.
“TeAM Inc. is committed to supporting our nation and its security, meeting our customer needs and regulatory requirements by continually improving the performance of our quality management system and service delivery with the goal of enhancing customer satisfaction.”
SERVICE MANAGEMENT SYSTEM POLICY
“To develop, implement and operate a Service Management System based on the ISO/IEC 20000-1:2011 standard for the activities of internal IT to ensure that these Services are reliable, consistent, continually improved, of quality, available at affordable cost, comply with laws and regulations, and remain aligned with TeAM Inc.’s Corporate’s business objectives.”
December 22, 2017, Technology, Automation and Management (TeAM) Inc. is now National Institute of Standards and Technology (NIST) 800-171 compliant. Maintaining this compliance is part of TeAM’s commitment to providing quality services to all our government customers. These standards and processes are required for all government contractors per Executive Order 13556 which was signed in 2015, for the protection and control of all unclassified information. To learn more about NIST please visit the National Institute of Standards and Technology website at www.NIST.gov
To learn more about NIST and Executive Order 13556 please click here.
August 16, 2017, TeAM Inc. announced today that it has been successfully appraised at Level 3 of the CMMI Institute’s Capability Maturity Model Integration (CMMI)®. TeAM reached this milestone for its IT Infrastructure Design and Development operations. The appraisal was performed by Advanced Network Technology Solutions Inc.
CMMI is a capability improvement approach that provides organizations with the essential elements of effective processes that ultimately improve their performance. TeAM recognizes the value of CMMI in improving its performance, processes, and procedures. Charles Davis, TeAM President and CEO, acknowledged that achieving this level of CMMI process maturity makes TeAM more competitive. The Level 3 appraisal enhances their capabilities with an additional best practices approach for consistent and predictable delivery of products and services.
“Consistency in delivery drives cost savings all around,” Davis said. “Using the CMMI framework to standardize our processes ensures that best practices are captured, shared, and adopted so that not only TeAM benefits from improved efficiencies, but our customers as well.”
An appraisal at Maturity Level 3 indicates that the organization is performing at a “defined” level. At this level, processes are well characterized and understood. They are described in standards, procedures, tools, and methods. The organization’s set of standard processes, which is the basis for Maturity Level 3, is established and improved over time.
ABOUT CMMI® Institute
The CMMI Institute (CMMIInstitute.com) is the global leader in the advancement of best practices in people, process, and technology. The Institute provides the tools and support for organizations to benchmark their capabilities and build maturity by comparing their operations to best practices and identifying performance gaps. For over 25 years, thousands of high-performing organizations in a variety of industries, including aerospace, finance, health services, software, defense, transportation, and telecommunications, have earned a CMMI maturity level rating and proved that they are capable business partners and suppliers. To learn more about how CMMI can help your organization elevate performance, visit CMMIinstitute.com.