Our Core Capabilities

Logistics

TeAM's logistics capability ensures that program management and systems engineering decisions are made in light of their potential impacts on long-term system sustainability and life cycle costs.

Call Center

TeAM's integrated call center solution incorporates state-of-the-art web-enabled customer contact support, trained customer service representatives, and superior help desk management to address a range of technological requirements. We establish processes and procedures that enable us to continually monitor the delivery of services and capture detailed metrics that quantify our call center response capability.

Health Care

TeAM combines the expertise of consultants with clinical and information technology training to provide Healthcare Informatics services to health care and information technology clients. Our services include market surveys, needs assessments, software development, implementation support, end user training, and post-implementation (maintenance) support.

Training

TeAM is a one-stop shop for solutions to any problem where "best of breed" training approaches can make a difference. We offer proven expertise in the use of cutting-edge technology to create targeted courseware for a range of training needs. TeAM's courseware includes online simulations, interactive practice and testing, online student progress tracking, classroom instruction, and blended learning. Our specialty is delivering training courseware that produces direct, cost-effective results.

Professional Engineering

TeAM provides the full range of engineering services to support technology programs and life cycle management activities.

eSolutions

TeAM leverages significant expertise in systems engineering and the use of Internet technologies to develop web-enabled solutions that improve productivity and increase the efficiency of our clients' business processes. We help our clients use the power of the Internet to find new ways of providing services to their internal and external customers.

Technology, Automation & Management, Inc. (TeAM), a professional services corporation, was founded in 1985 on the principle that innovation, quality service, and client satisfaction are the keys to a successful business. Through the years, we have emphasized the consistent application of this principle to ensure that our corporate reputation remains synonymous with quality and excellence.

TeAM employs standardized processes at the enterprise level and across all of its business solutions. We are experienced in process definition, documentation, and implementation using various process models including the Software Capability Maturity Model (SW-CMM®), the Capability Maturity Model Integration (CMMI®), and ISO 9001:2008. Every TeAM employee participates in the institutionalization and improvement of business and technical processes.